Return Label

Want to return your item for refund/exchange;

For UK Based Customers

We offer free returns through Royal Mail tracked service. Please refer to your order confirmation email or click here to create your free Royal Mail Tracked label.

For USA Based Customers

Your DHL prepaid return label will be enclosed in your parcel along with return instructions.

Please get in touch with us if you need further help in returning your parcel and our team will be glad to help you. Our email address is jamal@topbrandshoe.co.uk

Exchanges are subject to stock availability

We aim to process refunds/exchanges within 2 working days after we receive returned parcel. We will update you via email once your refund/exchange is processed.

Item(s) must be returned in original packing and in unworn condition. Please retain proof of posting.